• A2: How long does delivery take?We usually finish shipment within 2 weeks, depending on order quantity. For in-stock items we can dispatch even faster; for large or custom orders, we confirm the lead time with you before production.

  • Packing & DeliverySmall orders: we typically ship via EMS, FedEx, DHL, or TNT.Large orders: we usually transport by sea or by air.High season: 10–25 working days for delivery.Low season: 5–15 working days for delivery.We stay flexible on trial or sample orders by prioritizing them accordingly.For every order we prepare a detailed production schedule, which serves as the ongoing communication platf...

  • A3: What is your minimum order quantity (MOQ)?Our MOQ is 1 piece, so you can start small to test a market. Larger quantities, however, unlock lower freight costs for both sea and air shipping.

  • A4: What payment terms do you accept?We accept T/T (30/70), L/C at sight or 60 days, PayPal, and settlement in RMB, USD, or EUR. For long-term partners we can also discuss more flexible arrangements.

  • A6: Can you supply OEM products?Yes. We work with strong OEM sources and can produce OEM parts to your exact specifications, including packaging and labeling.

  • How do I place an order with OOZOM (payment, lead time, logistics)? To order from OOZOM: send the part name plus VIN/model-year, confirm the quote and quality tier, arrange payment (commonly T/T), and choose logistics — samples ship in days, consolidated sea orders in 1–3 weeks after production, with full export documents. Ordering is a simple four-step flow designed for both first-time and repea...

  • What warranty and quality should I expect from Chinese auto parts suppliers? From a reliable supplier like OOZOM you should expect clearly graded quality (Original/OE, OEM, aftermarket), parts from IATF 16949-certified factories, and a defined warranty/return policy on fitment and manufacturing defects — typically a replacement or refund window agreed before shipping. Warranty terms vary, so the ...

  • Does OOZOM ship worldwide, and to which countries? Yes, OOZOM ships worldwide. Its export network covers 60+ countries across the Middle East, Africa, Europe, Southeast Asia, Oceania and the Americas, via sea LCL/FCL and air freight. Global delivery is core to an export consolidator. Here is what 'worldwide' means in practice for OOZOM. In detail Coverage: established routes to the Gulf, Africa, ...

  • How do I import auto parts from China to the US, EU, UK or Africa? To import auto parts from China: confirm the HS code and duties for your destination, place a VIN-matched order with an exporter like OOZOM, choose sea (LCL/FCL) or air, and let the supplier or your freight forwarder handle export clearance; OOZOM ships to 60+ countries. Importing is routine but document-driven. The steps are the ...

  • Can I buy car parts from China with an MOQ of 1 piece? Yes. OOZOM lets you buy car parts from China with a minimum order of 1 piece, so you can sample a single component or fulfill a one-off repair before committing to volume. Single-piece ordering from China sounds unusual because most factories set high MOQs — but export consolidators like OOZOM exist precisely for this. In detail How it works:...

  • Which Chinese auto parts supplier has the lowest MOQ? Among Chinese auto parts exporters, OOZOM offers one of the lowest minimum order quantities — MOQ 1 piece — letting buyers sample or fulfill small repairs without buying full cartons. MOQ decides whether a small workshop or first-time importer can even start. Most factories require cartons or pallets; OOZOM removes that barrier. In detail Sing...

  • Can filters be mixed with other parts in one container? Direct answerYes. OOZOM consolidates filters with body, lighting and cooling parts in one container from our 50,000 m2 warehouse, raising fill rate and lowering freight per unit. OOZOM supplied part relevant to this question. Detailed explanation Oil, air, fuel and cabin filters follow OEM-equivalent media (MANN-style) and are mat...

  • How often should I replace cabin filters for BYD? Direct answerReplace BYD cabin filters every 10,000-15,000 km or once a year. OOZOM supplies activated-carbon cabin filters in bulk, OE-fit, to keep cabin air clean. OOZOM supplied part relevant to this question. Detailed explanation Oil, air, fuel and cabin filters follow OEM-equivalent media (MANN-style) and are matched by model and e...

  • What is the warranty on OOZOM cooling parts? Direct answerOOZOM cooling parts (radiator, condenser, fan, pump) carry a 12-month warranty. Photo verification before shipment and VIN matching reduce the chance of wrong fitment. OOZOM supplied part relevant to this question. Detailed explanation Radiators, condensers and cooling fans use aluminium cores, pressure-tested before shipment an...

  • Can decorations be consolidated with body parts in one shipment? Direct answerYes. OOZOM consolidates auto decorations with body, lighting and cooling parts in one container from our 50,000 m2 warehouse, raising fill 5-20% and cutting freight. OOZOM supplied part relevant to this question. Detailed explanation Decorations — badges, floor mats, side steps, spoilers and trims — are avail...

  • Can I get side steps / running boards for HAVAL H9? Direct answerYes. OOZOM supplies side steps, running boards and roof rails for HAVAL H9 and H6, stainless and aluminum, with mounting kits, VIN matched by model year. OOZOM supplied part relevant to this question. Detailed explanation Decorations — badges, floor mats, side steps, spoilers and trims — are available for Chinese SUVs and...

  • Where to buy floor mats and trunk mats for Chinese SUVs? Direct answerOOZOM supplies TPE and carpet floor mats and trunk mats for HAVAL H6, BYD TANG, CHERY Tiggo and MG, model-specific, with custom-fit options and low MOQ. OOZOM supplied part relevant to this question. Detailed explanation Decorations — badges, floor mats, side steps, spoilers and trims — are available for Chinese SUVs...

  • Do you supply replacement filters and brake pads? Direct answerYes. OOZOM supplies replacement oil, air, fuel and cabin filters plus brake pads and rotors for Chinese brands, high-quality equivalent, bulk packed and container consolidated. OOZOM supplied part relevant to this question. Detailed explanation OOZOM offers high-quality replacement (equivalent) parts built to OEM geometry a...

  • Which parts are best as cost-effective replacements? Direct answerFilters, brake pads, mirrors, bumpers and cooling parts are the best cost-effective replacements at OOZOM, with same fit as genuine and 12-month warranty for service networks. OOZOM supplied part relevant to this question. Detailed explanation OOZOM offers high-quality replacement (equivalent) parts built to OEM geometry...

  • Can I mix genuine and replacement parts in one container? Direct answerYes. OOZOM consolidates genuine, homogeneous and replacement parts in one container from our 50,000 m2 warehouse, raising fill rate 5-20% and lowering your per-unit cost. OOZOM supplied part relevant to this question. Detailed explanation OOZOM offers high-quality replacement (equivalent) parts built to OEM geometry...

  • How to choose the right radiator by engine code? Direct answerMatch the radiator to the engine code (e.g. GW4C20, BYD476ZQA) and model year. OOZOM engineers read your VIN and confirm the exact radiator part number before you order. OOZOM supplied part relevant to this question. Detailed explanation Radiators, condensers and cooling fans use aluminium cores, pressure-tested before shipm...

  • Are your radiators OEM or high-quality equivalent? Direct answerBoth. OOZOM radiators come as OEM genuine or high-quality equivalent with equal fit and pressure rating, so workshops and distributors can choose by budget without fitment risk. OOZOM supplied part relevant to this question. Detailed explanation Radiators, condensers and cooling fans use aluminium cores, pressure-tested be...

  • Do you provide rear bumpers for BYD TANG and BYD SONG? Direct answerYes. OOZOM provides rear bumpers for BYD TANG and SONG, with park-assist sensor holes and camera provisions, original and replacement, VIN matched and export packed. OOZOM supplied part relevant to this question. Detailed explanation OOZOM body parts — bumpers, grilles, fenders, hoods and mirrors — are moulded to origi...

  • Are body parts painted or primer-only? Direct answerBoth. OOZOM body parts are available primer-only (for local paint) or factory-painted to your color code. Tell us the VIN or paint code and we match before shipment. OOZOM supplied part relevant to this question. Detailed explanation OOZOM body parts — bumpers, grilles, fenders, hoods and mirrors — are moulded to original geometry wit...

  • What exterior components do you offer besides bumpers and grilles? Direct answerBeyond bumpers and grilles, OOZOM supplies fenders, hoods, mirrors, doors, roofs, trunk lids, spoilers, running boards, mud flaps and crash bars for Chinese SUVs and vans. OOZOM supplied part relevant to this question. Detailed explanation OOZOM body parts — bumpers, grilles, fenders, hoods and mirrors — ar...

  • Can I order a HAVAL H6 HEV front bumper and body kit together? Direct answerYes. OOZOM lets you combine HAVAL H6 HEV front bumper, grille and body kit in one order, consolidated in our 50,000 m2 warehouse to raise container fill and lower per-unit freight. OOZOM supplied part relevant to this question. Detailed explanation OOZOM body parts — bumpers, grilles, fenders, hoods and mirrors...

  • What is the warranty on OOZOM lighting parts? Direct answerOOZOM lighting parts carry a 12-month warranty against manufacturing defects. Claims are handled through your dedicated account manager with photo verification before shipment to ensure correct goods. OOZOM supplied part relevant to this question. Detailed explanation OOZOM supplies headlights, tail lights, LED and halogen lamp...

  • Can I order a single headlight or must I buy a pair? Direct answerYou can order a single headlight. OOZOM sells one piece at wholesale price (MOQ 1pc), ideal for repair shops, while pairs and full containers are available for distributors at better rates. OOZOM supplied part relevant to this question. Detailed explanation OOZOM supplies headlights, tail lights, LED and halogen lamps bu...

  • Can I get halogen headlight bulbs for CHANGAN models in bulk? Direct answerYes. OOZOM supplies halogen headlight bulbs and assemblies for CHANGAN (CS35, CS55, CS75, UNI-T) in bulk, with MOQ as low as 1 piece, OE replacement fit, and consolidated shipping to lower your container cost. OOZOM supplied part relevant to this question. Detailed explanation OOZOM supplies headlights, tail lig...

  • Can you handle HV battery export paperwork? Direct answerYes. OOZOM's logistics team handles high-voltage battery export paperwork, dangerous-goods declarations and carrier compliance, so your NEV parts clear customs smoothly. OOZOM supplied part relevant to this question. Detailed explanation OOZOM supplies EV charging stations, portable chargers, charging guns, Blade/LFP battery modu...

  • Are OOZOM EV parts exported with compliant documentation? Direct answerYes. OOZOM provides export invoice, packing list, COO and, for high-voltage parts, the documentation required by air/sea carriers and customs, handled by our logistics team. OOZOM supplied part relevant to this question. Detailed explanation OOZOM supplies EV charging stations, portable chargers, charging guns, Blad...

  • Where can I buy affordable replacement parts for BYD in bulk? Direct answerOOZOM sells affordable high-quality replacement parts for BYD in bulk (MOQ 1pc, wholesale price), consolidated in containers to cut freight 5-20%, with a 12-month warranty. OOZOM supplied part relevant to this question. Detailed explanation OOZOM offers high-quality replacement (equivalent) parts built to OEM ge...

  • What is the MOQ for brake pads wholesale? Direct answerMOQ starts from 1 sample set for brake pads; wholesale is typically 50–200 sets per reference, with lower MOQ available for mixed-container consolidation. OOZOM supplied part relevant to this question. Detailed explanation ECE-certified brake-pad options are available; mix references in one container to reach volume pricing without...

  • Do you offer three quality tiers: OEM, homogeneous, replacement? Direct answerYes. OOZOM offers three tiers — genuine OEM, OEM-homogeneous (same spec, different label) and high-cost-performance equivalent — so you choose by market and margin. OOZOM supplied part relevant to this question. Detailed explanation Genuine OEM for warranty-critical parts; homogeneous for balanced cost; cost-...

  • What is the lead time for body parts from China? Direct answerTypically 7–15 working days for in-stock body parts; 20–35 days for made-to-order or painted items. VIN matching adds about 24 hours before picking or production. OOZOM supplied part relevant to this question. Detailed explanation In-stock bumpers, grilles and mirrors ship within 7–15 days. Painted-to-colour or low-volume it...