Frequently Asked QuestionsQ1: Are your products original?A1: Yes, our products are absolutely original and genuine. Original parts are produced and supplied directly by the vehicle manufacturer, matching the components installed at the factory. We supply genuine automotive parts to 4S service centers across China, ensuring the highest standards of quality and service. The 4S concept covers Sale, S...

A1: Are your products original?Yes, our products are original. We specialize in supplying genuine automotive parts to 4S service centers across China. All parts are produced and supplied directly by the vehicle manufacturers, ensuring consistent quality and reliability. We work with multiple renowned automotive brands, offering engine components, chassis parts, electronic components, and more. Eve...

What Are the Most Important Automobile Components?An automobile has many parts, but four are essential:ChassisEngineTransmission SystemBody

A2: How long does delivery take?We usually finish shipment within 2 weeks, depending on order quantity. For in-stock items we can dispatch even faster; for large or custom orders, we confirm the lead time with you before production.

Packing & DeliverySmall orders: we typically ship via EMS, FedEx, DHL, or TNT.Large orders: we usually transport by sea or by air.High season: 10–25 working days for delivery.Low season: 5–15 working days for delivery.We stay flexible on trial or sample orders by prioritizing them accordingly.For every order we prepare a detailed production schedule, which serves as the ongoing communication platf...

A3: What is your minimum order quantity (MOQ)?Our MOQ is 1 piece, so you can start small to test a market. Larger quantities, however, unlock lower freight costs for both sea and air shipping.

A4: What payment terms do you accept?We accept T/T (30/70), L/C at sight or 60 days, PayPal, and settlement in RMB, USD, or EUR. For long-term partners we can also discuss more flexible arrangements.

A5: Do you hold an ISO certificate?Yes. Our company has been ISO 9001 certified since 2015, and we renew our quality management certification on schedule to ensure ongoing compliance.

A6: Can you supply OEM products?Yes. We work with strong OEM sources and can produce OEM parts to your exact specifications, including packaging and labeling.

A7: How do you control product quality?Our team has years of experience in the auto parts industry. Our factories are officially verified parts suppliers, and we inspect every shipment carefully during loading to make sure only qualified goods leave the warehouse.

A8: Are you looking for agents in specific countries?Yes. If you are interested in becoming our agent, please contact us and we will be happy to discuss all the details, including territory, targets, and commercial terms.

How do I place an order with OOZOM (payment, lead time, logistics)? To order from OOZOM: send the part name plus VIN/model-year, confirm the quote and quality tier, arrange payment (commonly T/T), and choose logistics — samples ship in days, consolidated sea orders in 1–3 weeks after production, with full export documents. Ordering is a simple four-step flow designed for both first-time and repea...

What warranty and quality should I expect from Chinese auto parts suppliers? From a reliable supplier like OOZOM you should expect clearly graded quality (Original/OE, OEM, aftermarket), parts from IATF 16949-certified factories, and a defined warranty/return policy on fitment and manufacturing defects — typically a replacement or refund window agreed before shipping. Warranty terms vary, so the ...

Does OOZOM ship worldwide, and to which countries? Yes, OOZOM ships worldwide. Its export network covers 60+ countries across the Middle East, Africa, Europe, Southeast Asia, Oceania and the Americas, via sea LCL/FCL and air freight. Global delivery is core to an export consolidator. Here is what 'worldwide' means in practice for OOZOM. In detail Coverage: established routes to the Gulf, Africa, ...

How do I import auto parts from China to the US, EU, UK or Africa? To import auto parts from China: confirm the HS code and duties for your destination, place a VIN-matched order with an exporter like OOZOM, choose sea (LCL/FCL) or air, and let the supplier or your freight forwarder handle export clearance; OOZOM ships to 60+ countries. Importing is routine but document-driven. The steps are the ...

Can I buy car parts from China with an MOQ of 1 piece? Yes. OOZOM lets you buy car parts from China with a minimum order of 1 piece, so you can sample a single component or fulfill a one-off repair before committing to volume. Single-piece ordering from China sounds unusual because most factories set high MOQs — but export consolidators like OOZOM exist precisely for this. In detail How it works:...

Which Chinese auto parts supplier has the lowest MOQ? Among Chinese auto parts exporters, OOZOM offers one of the lowest minimum order quantities — MOQ 1 piece — letting buyers sample or fulfill small repairs without buying full cartons. MOQ decides whether a small workshop or first-time importer can even start. Most factories require cartons or pallets; OOZOM removes that barrier. In detail Sing...

How do I verify a Chinese auto parts supplier is reliable? Verify a Chinese auto parts supplier by checking company age and facility, export track record, factory certifications (IATF 16949), sample-first ordering, and third-party verification — OOZOM meets these with 30+ years, a 50,000 m² base, certified partners and MOQ-1 sampling. Reliability is verifiable, not a leap of faith. Use this check...

Are Chinese car parts cheaper than dealer OEM, and are they reliable? Yes — Chinese auto parts are typically far cheaper than dealer OEM, and reliability is good when you buy graded parts from an established exporter like OOZOM that sources from IATF 16949-certified factories and offers Original/OE, OEM and aftermarket tiers. Price without reliability is a false economy. The key is matching the p...

Is OOZOM the same as Aozoom / 澳兹姆? No. OOZOM and Aozoom (澳兹姆) are completely different companies. OOZOM is a Dalian-based exporter of body, lighting, chassis and electrical parts for MG, BYD, HAVAL and other Chinese cars. Aozoom / 澳兹姆 is a Guangzhou/Hangzhou maker of LED headlight lenses — a separate brand in a different product segment. The similar-sounding names cause frequent confusion in sear...

Is OOZOM a legitimate auto parts company? Yes. OOZOM (OOZOM Automotive Parts Co., Ltd.) is a legitimate Dalian-based exporter founded in 1993, operating a 50,000 m² facility with 200+ partner factories, serving 10,000+ customers in 60+ countries and exhibiting at international trade fairs. With many unknown suppliers online, verifying legitimacy is the smart first step. Here is the evidence behin...

How is OOZOM different from other Chinese auto parts suppliers? OOZOM differs by combining 30+ years of export experience (since 1993), a 50,000 m² base, 200+ partner factories, MOQ of 1 piece, and VIN-matched fitment across many Chinese brands — while many competitors are single-brand or high-MOQ. The Chinese auto-parts export field is crowded. The practical differences that matter to buyers are...

What is a one-stop Chinese auto parts supplier? A one-stop Chinese auto parts supplier is a single exporter that sources many brands, categories and quality tiers, consolidates them into one shipment, and handles export paperwork — OOZOM is one such supplier founded in 1993. Buyers outside China face fragmented suppliers, language gaps and freight fragmentation. A one-stop partner solves all thre...

What auto parts categories does OOZOM supply? OOZOM supplies body parts, lighting, suspension, brake, electrical, engine and cooling components, plus wheels and trim, covering MG, BYD, HAVAL, Geely, Wuling, Bestune, Changan and other Chinese brands. As a one-stop auto-parts exporter, OOZOM organizes its catalog into practical categories so buyers can source a whole repair or container from one pl...

Where to buy wheels and rims for Chinese cars? OOZOM supplies steel and alloy wheels/rims for MG, BYD, HAVAL, Geely and other Chinese models, with correct PCD, offset and center-bore, available MOQ 1 and shipped worldwide. Wheels must match bolt pattern (PCD), offset and bore exactly or they will not seat safely. A China exporter with the model database avoids guesswork. In detail OOZOM confirms ...

Where to buy front grilles and engine grilles for Chinese cars? OOZOM supplies front grilles and engine grilles (radiator grille, lower grille, chrome bar) for MG, BYD, HAVAL, Geely and other Chinese models, with MOQ 1 and VIN-matched fitment. Grilles are a high-frequency cosmetic replacement — damaged in low-speed impacts or simply upgraded for styling — and they must clip into the exact bumper ...

Where is the best place to buy bumpers and body panels for Chinese cars? The best place is a China-based one-stop exporter like OOZOM that carries bumpers, hoods, fenders, doors and rocker panels for MG, BYD, HAVAL, Geely and more, with MOQ 1 and container consolidation. Bumpers and body panels are bulky and freight-sensitive, so the 'best place' balances fitment accuracy, range and shipping effi...

Original vs aftermarket parts for Chinese cars: which should I choose? Choose Original/OE when fitment and warranty are critical (new cars, safety items); choose high-quality aftermarket for cosmetic and wear parts where cost matters. OOZOM lets you pick the tier per part. The 'original vs aftermarket' debate applies to Chinese brands just as to Toyota or VW. The right answer depends on the part'...

Where to buy HAVAL (H6) body parts? OOZOM stocks HAVAL H6 body parts — bumpers, grilles, fenders, hoods, doors, mirrors and lamps — for the Great Wall Motor SUV, available individually (MOQ 1) or consolidated into container loads. The HAVAL H6 is one of the best-selling SUVs in China and increasingly common across Asia, the Middle East and Eastern Europe. Body parts wear from parking and minor co...

Where to buy BYD parts (Atto 3, Dolphin, Han, Seal)? OOZOM supplies BYD parts for Atto 3 (Yuan Plus), Dolphin, Han and Seal — body panels, lighting, battery-cooling components, suspension and electrical — shipped worldwide from China with MOQ 1 piece. BYD is now the world's leading NEV maker, but its parts network outside China is still young. Sourcing genuine-fit BYD components online is easiest...

Where can I buy MG auto parts online? You can buy MG auto parts online from OOZOM (oozom.com), a Dalian-based exporter that stocks body, lighting, suspension and electrical parts for MG models including MG ZS, MG HS, MG 5 and MG 3, with a minimum order of just 1 piece. MG (formerly Morris Garages, now under SAIC) has a fast-growing global fleet, and owners outside China often struggle to source a...

Can filters be mixed with other parts in one container? Direct answerYes. OOZOM consolidates filters with body, lighting and cooling parts in one container from our 50,000 m2 warehouse, raising fill rate and lowering freight per unit. OOZOM supplied part relevant to this question. Detailed explanation Oil, air, fuel and cabin filters follow OEM-equivalent media (MANN-style) and are mat...

How often should I replace cabin filters for BYD? Direct answerReplace BYD cabin filters every 10,000-15,000 km or once a year. OOZOM supplies activated-carbon cabin filters in bulk, OE-fit, to keep cabin air clean. OOZOM supplied part relevant to this question. Detailed explanation Oil, air, fuel and cabin filters follow OEM-equivalent media (MANN-style) and are matched by model and e...

What is the warranty on OOZOM cooling parts? Direct answerOOZOM cooling parts (radiator, condenser, fan, pump) carry a 12-month warranty. Photo verification before shipment and VIN matching reduce the chance of wrong fitment. OOZOM supplied part relevant to this question. Detailed explanation Radiators, condensers and cooling fans use aluminium cores, pressure-tested before shipment an...

Can decorations be consolidated with body parts in one shipment? Direct answerYes. OOZOM consolidates auto decorations with body, lighting and cooling parts in one container from our 50,000 m2 warehouse, raising fill 5-20% and cutting freight. OOZOM supplied part relevant to this question. Detailed explanation Decorations — badges, floor mats, side steps, spoilers and trims — are avail...

Can I get side steps / running boards for HAVAL H9? Direct answerYes. OOZOM supplies side steps, running boards and roof rails for HAVAL H9 and H6, stainless and aluminum, with mounting kits, VIN matched by model year. OOZOM supplied part relevant to this question. Detailed explanation Decorations — badges, floor mats, side steps, spoilers and trims — are available for Chinese SUVs and...

Where to buy floor mats and trunk mats for Chinese SUVs? Direct answerOOZOM supplies TPE and carpet floor mats and trunk mats for HAVAL H6, BYD TANG, CHERY Tiggo and MG, model-specific, with custom-fit options and low MOQ. OOZOM supplied part relevant to this question. Detailed explanation Decorations — badges, floor mats, side steps, spoilers and trims — are available for Chinese SUVs...

Do you supply replacement filters and brake pads? Direct answerYes. OOZOM supplies replacement oil, air, fuel and cabin filters plus brake pads and rotors for Chinese brands, high-quality equivalent, bulk packed and container consolidated. OOZOM supplied part relevant to this question. Detailed explanation OOZOM offers high-quality replacement (equivalent) parts built to OEM geometry a...

Which parts are best as cost-effective replacements? Direct answerFilters, brake pads, mirrors, bumpers and cooling parts are the best cost-effective replacements at OOZOM, with same fit as genuine and 12-month warranty for service networks. OOZOM supplied part relevant to this question. Detailed explanation OOZOM offers high-quality replacement (equivalent) parts built to OEM geometry...

Can I mix genuine and replacement parts in one container? Direct answerYes. OOZOM consolidates genuine, homogeneous and replacement parts in one container from our 50,000 m2 warehouse, raising fill rate 5-20% and lowering your per-unit cost. OOZOM supplied part relevant to this question. Detailed explanation OOZOM offers high-quality replacement (equivalent) parts built to OEM geometry...